The module helps campus to keep track of maintenance complaints and follow ups.
Daily Tasks
Daily tasks refers to processes that must be performed by maintenance staff on a daily basis. Take note that the tasks in this article do not necessarily match the SOP of a campus.
The daily tasks in the system are like so:
- Add maintenance case – complaints can be submitted through staff portal or student portal
- Follow up on maintenance case – keep track of progress. Students can see the status of their complaints whether it’s being entertained or not
Initial Setups Checklist
Refer to the table below for the initial setups that must be completed in the correct sequence before user can proceed with using the Maintenance module:
| Directory | Feature | To Do | Checkbox |
| Settings > Student Portal | Access Level |
|
|
| Settings > Maintenance | Maintenance Category |
|
|
| Maintenance Status |
|