Credentials must be created before student can log in student portal. If credential hasn’t been created, an error message stating, “These credentials do not match our records,’ will be displayed in student portal login page:
To create a credential for students so they can log in student portal, follow these steps:
1. Go to profile
2. Click Create Credential
3. Student will be able to login using email as their username and IC/Passport No as password
Create Credential link will only appear in profile if the applicant status is Offered. The link will remain in profile until it is clicked by staff.