Students can file maintenance complaints from student portal. They can view the status of their complaints whether it is pending or being investigated. If this access is not given, staff would have to record student maintenance cases through student portal.

How It Works

  1. Log in student portal > Click Maintenance
  2. Click Customer Service
  3. Click Add New
  4. In field Category, select maintenance category
  5. In field Subject, enter the title of the complaint
  6. In field Description, describe the complaint
  7. Click Save




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